If something didn’t fit or was not 100% to your liking, we will gladly exchange or give you a STORE CREDIT to be used online only. NO REFUNDS.

All returns must be approved first to receive an online credit.

Send all return request via email to sales@mvtrends.com

All returns must be postmarked within 14 days of having received the order to be eligible for return. All merchandise must, be unworn, unaltered or damaged. All return merchandise that does not meet these criteria’s will not be processed for an online credit or exchange.

Please note, all returns should be shipped with a tracking number. We are not responsible for lost or damaged packages.

Note: You must purchase a new shipping label.

Please ship all approved returns to:

Silk by Mvtrends

8395 NW 113 Path. Doral, FL 33178

Once we receive your return, please allow 1 to 3 business days to process your return. You will receive an email with your online credit. All online credits are valid for 3 months from time of issue.

EXCHANGE POLICY

Upon receiving merchandise, we will send you an email with your exchange code.

Note: You must purchase a new shipping label.

Please send exchanges to:

Silk by Mvtrends

8395 NW 113 Path. Doral, FL 33178

 

FINAL SALES

ALL items marked as SALE are final. No exchange or online credit are available for those products.